Stern & Signal LabsBumpAI Terms of Service
Effective date: 1 November 2026
These terms are an agreement between the user and STERN & SIGNAL LABS LIMITED, a private company limited by shares registered in Nigeria (RC 9575107) ("Stern and Signal Labs") for the BumpAI app and services ("BumpAI"). By creating an account or using BumpAI the user accepts these terms and the Privacy Policy. If she does not accept them she must not use BumpAI.
PLEASE READ SECTION 13: it requires individual arbitration of disputes and waives class actions and jury trials, unless the user opts out within 30 days.
1. Not medical care
BumpAI is a pregnancy information and organisation tool. It is not a medical device, does not provide medical advice, diagnosis or treatment, and does not create a doctor patient or any other professional relationship. Information in BumpAI, including companion replies, summaries, risk reminders and imported records, may be incomplete, out of date or wrong, and is not a substitute for a qualified clinician.
The user should always ask her own clinician about her health and her pregnancy, and must never ignore or delay professional advice because of something in BumpAI. In an emergency, call 911 or the local emergency number immediately. BumpAI does not monitor users in real time and does not contact emergency services.
2. Eligibility and account
The user must be 18 or older and able to form a binding contract. She is responsible for the accuracy of what she enters, for keeping her sign in secure and for all activity on her account. She must tell Stern and Signal Labs promptly at [email protected] if she suspects unauthorised use.
3. The AI companion
The companion uses an AI model to write replies. AI output can be inaccurate or inappropriate. The user is responsible for how she uses it and should verify anything important with her clinician. The companion may decline requests, and Stern and Signal Labs may change, limit or suspend companion features at any time.
4. Connected sources
When the user connects a patient portal, wearable, Health Connect or calendar, she authorises BumpAI to retrieve the data she approves. Those providers' own terms apply to their services. Stern and Signal Labs does not control and is not responsible for the accuracy, completeness or availability of data from them, and a connection may stop working at any time.
5. Partner sharing
A user who invites a partner chooses what is shared and is responsible for that choice. She can stop sharing at any time.
6. Acceptable use
The user must not: use BumpAI for anyone other than herself (except a partner she invites); break the law or anyone's rights; upload malicious code; probe, scrape, reverse engineer or overload the service; get around security or usage limits; or use BumpAI or its output to build a competing product.
7. User content and licence
The user keeps ownership of the information and content she adds ("User Content"). She grants Stern and Signal Labs a limited, non exclusive, royalty free licence to host, store, process, transmit and display User Content only as needed to provide BumpAI to her, as described in the Privacy Policy. This licence ends when the content or the account is deleted, except for backups that roll off in the normal course.
She confirms she has the right to add the User Content.
8. Stern and Signal Labs' property
BumpAI, its software, design, content, mascots, names and logos belong to Stern and Signal Labs or its licensors. Stern and Signal Labs grants the user a personal, revocable, non transferable, non exclusive licence to use the app on her own devices under these terms. Any feedback she gives may be used by Stern and Signal Labs without obligation to her.
9. Fees
BumpAI may offer paid plans. Prices, billing periods and renewal terms are shown before purchase. Purchases through Google Play renew automatically until cancelled in Google Play, and refunds follow Google Play's policies and the law. Stern and Signal Labs may change prices with notice before the next billing period.
10. Changes, suspension and termination
Stern and Signal Labs may change, add or remove features, and may suspend or end access for any user who breaks these terms or creates risk or legal exposure. The user can stop using BumpAI and delete her account at any time. Sections 1, 7 (ownership), 8, 11, 12, 13 and 14 survive termination.
11. Disclaimers
TO THE FULLEST EXTENT ALLOWED BY LAW, BUMPAI IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, NON INFRINGEMENT AND UNINTERRUPTED OR ERROR FREE OPERATION. STERN AND SIGNAL LABS DOES NOT WARRANT THAT ANY INFORMATION, AI OUTPUT, REMINDER OR IMPORTED RECORD IS ACCURATE, COMPLETE OR TIMELY.
12. Limitation of liability
TO THE FULLEST EXTENT ALLOWED BY LAW, STERN AND SIGNAL LABS AND ITS OWNERS, OFFICERS, EMPLOYEES AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOSS OF DATA, PROFITS OR GOODWILL, ARISING FROM OR RELATED TO BUMPAI, EVEN IF ADVISED OF THE POSSIBILITY. THEIR TOTAL LIABILITY FOR ALL CLAIMS RELATED TO BUMPAI IS LIMITED TO THE GREATER OF THE AMOUNT THE USER PAID STERN AND SIGNAL LABS IN THE 12 MONTHS BEFORE THE CLAIM AND US$100.
Some jurisdictions do not allow certain exclusions or limits, so some of the above may not apply. Nothing in these terms limits liability that cannot be limited by law.
13. Disputes: individual arbitration and class action waiver
Informal first: before filing a claim, the user and Stern and Signal Labs will try to resolve it informally for 60 days after written notice to [email protected].
Arbitration: any unresolved dispute arising from or relating to these terms or BumpAI will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, except that either side may bring an individual claim in small claims court, and either side may seek an injunction for misuse of intellectual property.
Class action and jury waiver: claims may be brought only individually, not as a plaintiff or class member in any class, collective or representative proceeding, and both sides waive a jury trial.
Opt out: the user may opt out of this section by emailing [email protected] within 30 days of first accepting these terms.
14. General
Governing law: the laws of the State of California, USA, without regard to conflict of law rules, and the Federal Arbitration Act for section 13. The state and federal courts located in California have exclusive jurisdiction for anything not arbitrated. These terms and the Privacy Policy are the entire agreement. If any part is unenforceable, the rest stays in effect. A failure to enforce is not a waiver. The user may not assign these terms; Stern and Signal Labs may assign them in a merger, acquisition or sale of assets. Stern and Signal Labs may update these terms; the app will show material changes and their effective date in advance, and continued use after that date is acceptance.
The user agrees to defend, indemnify and hold harmless Stern and Signal Labs and its owners, officers and employees from claims and costs arising from her breach of these terms or misuse of BumpAI.
Google Play: these terms are between the user and Stern and Signal Labs, not Google, and Google Play's own terms also apply to downloads and purchases.
Contact: STERN & SIGNAL LABS LIMITED (RC 9575107). Email: [email protected]